Terms of sale

The seller

• EXKCODPLAYER (EXK COD Player / Exiled Kings), non-profit association declared under the French law of 1 July 1901 (legal category 9220)
• RNA: W852014198 — SIRET: 102 622 693 00012
• Registered office: 10 rue des Landes, 85170 Dompierre-sur-Yon, France
• Email: exkcodplayer@outlook.com

VAT not applicable, article 293 B of the French General Tax Code (CGI).

The Pro subscription

RankedDB Pro is a digital service supplied continuously for the duration of the subscription. Its features are described on the Premium page at the time of your order. It is attached to your RankedDB account, which requires a Discord account; the Windows app features require a Windows PC.

Two plans are offered: monthly and yearly. No free trial is offered at present; if one were, its length and what happens when it ends would be shown before the order.

If you are a minor, you need the consent of your legal guardian to subscribe.

Price

Prices are those shown on the Premium page and in the app at the time of the order. They are read directly from our payment provider, so they are always the prices actually charged.

These are net prices: VAT not applicable, article 293 B of the French General Tax Code (CGI). We add no other fee. A promotion code can be entered on the payment page.

The price of your subscription does not change during the current period. If we had to change the price of a subscription already taken out, we would inform you before its renewal, and you could cancel before the new price applies.

Ordering

• You sign in with Discord, then choose the monthly or yearly plan.
• You are redirected to the secure payment page of Stripe, our payment provider. That is where you enter your email address and payment details: we never have access to them.
• Before paying, you check the summary (plan, price, renewal) and can go back. You tick the box by which you accept these terms and request immediate access to the subscription (see “Right of withdrawal”).
• By confirming the payment, you place an order with an obligation to pay. The contract is concluded as soon as the payment is accepted; a confirmation page is then shown.

Payment

Payment is processed by Stripe, by card or by another method offered on its payment page. Each period is charged at its start: when you order, then at each renewal.

If a payment fails, Stripe may retry it for a few days, during which your Pro access is kept. Without payment, the subscription ends.

Term and renewal

The subscription runs for one month or one year from the order. It renews automatically for the same term, at the price then in force, until you cancel it.

For the yearly subscription, in accordance with article L215-1 of the French Consumer Code, we inform you no earlier than three months and no later than one month before the renewal date that you may choose not to renew it. Without this information, you may cancel free of charge at any time after the renewal, and the prepaid amount for the unused period is refunded.

Cancellation

You can cancel at any time, free of charge, from your dashboard (“Manage my subscription”), which opens Stripe's billing portal. Cancellation takes effect at the end of the period already paid: you keep Pro access until then, and nothing more is charged afterwards.

The current period is not refunded, except when you exercise your right of withdrawal or in a case provided for by law (see “Term and renewal”).

Deleting your RankedDB account ends the subscription immediately, with no automatic refund of the current period. If you are still within the withdrawal period, exercise it before deleting your account.

We may end the subscription in the event of a serious breach of the terms of use (cheating in particular), after telling you why.

Right of withdrawal

You have fourteen days from the conclusion of the contract to withdraw, without giving any reason (articles L221-18 et seq. of the French Consumer Code).

By ticking the box on the payment page, you expressly request that the subscription start immediately, before the end of that period. You nevertheless keep your right of withdrawal: if you exercise it, we refund the price paid, minus the amount corresponding to the period elapsed until you inform us of your decision, calculated pro rata (article L221-25).

To withdraw, send us an unambiguous statement before the period ends, by email to exkcodplayer@outlook.com, through the contact form or by post to the association's registered office. You may use the model form below, but you do not have to. State the Discord account or player name concerned so we can find the subscription.

We refund you no later than fourteen days after receiving your decision, using the payment method used for the order, at no cost to you. The subscription ends on the date of your withdrawal.

Legal guarantee of conformity

The Pro subscription benefits from the legal guarantee of conformity for digital content and services (articles L224-25-12 et seq. of the French Consumer Code), which applies regardless of any other guarantee.

• As the service is supplied continuously, we are liable for any lack of conformity that appears during the whole subscription, including the updates needed to keep it in conformity.
• In case of a defect, you are entitled to have the service brought into conformity, free of charge and within a reasonable time.
• If that is impossible, is not done within a reasonable time, or if the defect is serious, you are entitled to a price reduction or to terminate the contract, with the corresponding refund.
• During the supply period, it is up to us to prove that the service was in conformity.

To invoke it, write to us at exkcodplayer@outlook.com describing the defect.

Liability

We are responsible for the proper performance of the subscription. We are not responsible where non-performance or improper performance is attributable to you, to the unforeseeable and insurmountable act of a third party to the contract, or to force majeure (article L221-15).

RankedDB reads the SR the game displays: it cannot guarantee that the game or its servers, which are Activision's, always show an accurate value. Nothing in these terms limits your rights as a consumer.

Personal data

The data processed to sell and manage the subscription, and what Stripe receives, are described in the privacy policy.

Customer service and complaints

For any question or complaint: exkcodplayer@outlook.com, the contact form, or by post to the association's registered office. We reply as soon as possible.

Consumer mediation

The association EXKCODPLAYER is completing its membership of a consumer mediation scheme. The mediator's name and contact details will be given here as soon as it takes effect. In the meantime, please send any complaint to exkcodplayer@outlook.com: we reply within 30 days.

Governing law and disputes

These terms are governed by French law. In the event of a dispute, and failing an amicable solution or mediation, you may bring the matter, at your choice, before the court of the place where you lived when you ordered or where the harmful event occurred, or any other court having jurisdiction under ordinary rules (article R631-3 of the French Consumer Code). If you live in another European Union country, you keep the protection granted by the mandatory provisions of your country.

Appendix — Model withdrawal form

Appendix to article R221-1 of the French Consumer Code. Complete and return this form only if you wish to withdraw from the contract.